Shipping policy
Where We Ship
We currently ship orders within the United States only.
Order Processing & Cutoff
Orders submitted before 4:00 pm EST are processed for dispatch the following business day.
Standard processing time is 1–2 business days (Monday–Friday, excluding holidays).
Transit Times (Post-Dispatch)
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Standard Delivery: 5–8 business days (Monday–Friday).
Total Delivery Window
Most customers receive their order within 6–10 business days from the time of purchase (processing + transit).
Tracking Information
A tracking number will be sent to you via email as soon as your order ships.
Shipping Cost
Flat-rate shipping of $6.99 USD applies to all orders.
Carriers Used
We partner with trusted national carriers such as USPS and UPS. The carrier assigned may vary based on destination and service availability.
Address Updates
If you need to revise your shipping address, contact support@tompeerce.com within 1 day of placing your order.
Please note: once an order has shipped, we cannot modify the address or reroute the parcel.
Delays & Lost Shipments
External factors—weather conditions, holiday volume, and carrier capacity—can affect delivery timelines.
If your parcel appears delayed or lost, email support@tompeerce.com. For next steps, refer to our Returns & Refunds Policy regarding replacements or refunds after the carrier’s investigation is complete.
Contact & Business Information
Tom Peerce
Address: 8001 Forbes Place, Suite 211, Springfield, VA 22151
Email: support@tompeerce.com
Business Hours: Mon–Fri, 9:00–18:00 EST